Welcome to the Midwest Streams Help Center

Getting Started

Complete The Checklist Below

  • Verify You Have the Correct Equipment

    To begin webcasting, you need a Video Camera, a Tripod, and an SD card. If you do not have these items, click on the "Purchase Recording Equipment" tab.

    Some computers do not have an SD card reader. If your computer does not have an SD card reader, you can purchase on the "Purchase Recording Equipment" tab.

  • Download Google Chrome

    All video uploads must be done in Google Chrome. Although all videos can be watched in every major browser, all uploading and site usage must be done using Google Chrome.

    Download Chrome
  • Check Your Internet Speed

    Having fast internet is very important to ensure the upload process is smooth. Normally consumers are concerned about their download speed, however, we are more concerned about your upload speed. We recommend having a minimum of 5mbps upload. Our absolute minimum upload speed is 1mbs.

    Internet Speed Test
  • Watch the "Camera Setup Tutorial"

    It is very important that you setup your video camera BEFORE you record your first funeral. Failure to do so will cause problems when uploading your first service.

  • Familiarize Yourself With the Software

    We encourage you to familiarize yourself with the software. When you are ready to upload a video, please watch the “Video Upload and Embed” tutorial. When you are ready to embed a memorial folder, please watch the “Embedding a Memorial Folder” tutorial.

    When you first logged into the software, we showed you a series of text boxes explaining all the functionality of the software. If you would like to redisplay these tutorials, please check the checkbox below.

    Display Software Tutorial

Camera Setup Tutorial

Watch this video to set your camera up for seamless recording

In this video, Kyle shows you how to setup your camera for recording funerals.

Video Upload and Embed Tutorial

Watch this video to learn how to use the webcasting tools.

In this video, Shane takes an in-depth look at how to webcast. This video covers everything you need to know to take a service from the video camera, and put it on your website.

Embeding a Memorial Folder Tutorial

Watch this video to learn how to take your memorial folders and publish them on your website.

In this video, Shane takes an in-depth look at how to use the memorial folder tools.

Purchase Recording Equipment

Recommended Video Equipment

  • Canon Vixia Video Camera

    We support all versions of the Canon Vixia.

  • Carbon Fiber Tripod

    Having a good tripod is the key to high quality video. This tripod raises to 68" and has a good moving head to easily pan and zoom.

  • SD Card

    Each funeral takes up about 3GB worth of space. This SD card is a high quality card that can hold about 10 funerals on it.

  • SD Card Reader

    Most newer computers have an SD card reader built in. If your computer does not have an SD card reader, you will need to purchase one.

Questions or Feedback

If you are having any issues, or would like to send us some feedback please let us know!

Email us at support@midweststreams.com or give us a call at 701-491-9016.